Customize the Zoho SalesIQ chat button with an animated character

Swap the plain Zoho SalesIQ bubble for a character in your brand colors. Opens your Zoho SalesIQ chat window.

Can you change the Zoho SalesIQ chat icon?

Partly. Zoho SalesIQ lets you set the widget color, use a custom sticker image (or the operator's picture) in place of the chat coin, choose bottom left or right, add custom CSS, and hide the widget on mobile browsers. An animated launcher isn't documented.

What Zoho SalesIQ lets you change

Set the widget color
Use a custom sticker image or the operator's picture on the button
Choose bottom left or right
Hide the float button and show the chat window from code ($zoho.salesiq.floatbutton.visible and floatwindow.visible)

What it doesn't

Animate the launcher (not documented)
Place it anywhere but the two bottom corners

Source: Zoho SalesIQ: hide or show the chat button, checked 2026-10-18. More tools compared in how to customize your website's chat button.

Add an animated character to Zoho SalesIQ, step by step

Create a free Chatmello account and enter your website address.
Pick a character (or upload your own mascot), your brand colors, a personality and a greeting.
Publish, then paste your snippet before </body> on every page, next to your Zoho SalesIQ code. It looks like this:
```
<script src="https://www.chatmello.com/chatmello.js" data-site="YOUR-SITE-ID" async></script>
```
Open your website. Your pet finds Zoho SalesIQ on the page by itself and takes over its button. The dashboard shows "Found Zoho SalesIQ on your site".

Keep your Zoho SalesIQ code (salesiq.zoho) on the page.

How the pet works with Zoho SalesIQ

Chatmello hides the SalesIQ float button while the pet is showing and brings it back if the pet can't work.
Clicking the pet opens the SalesIQ chat window.
Zoho SalesIQ doesn't report unread messages to Chatmello, so the pet shows no unread count.

What stays the same

Your Zoho SalesIQ account, inbox, team and routing
Your bots, automations and office hours
The Zoho SalesIQ chat window your visitors see
If Zoho SalesIQ fails to load or open, the pet steps aside and the normal Zoho SalesIQ button comes back

Performance and accessibility

The Chatmello script is about 12 KB (gzipped), loads after your page and downloads only the character you use.
No cookies, and it never records what visitors type.
The pet is a real button with a label, works with the keyboard, and keeps still for visitors who ask for reduced motion.

Troubleshooting

The Zoho SalesIQ button still shows: Check that the Zoho SalesIQ code loads on the same pages as Chatmello, then hard-refresh. If Zoho SalesIQ takes more than about 15 seconds to start, the pet steps aside and leaves Zoho SalesIQ's button.
The pet doesn't appear: Check the website address in your Chatmello settings and that your design is published.

What visitors get

A friendly character instead of a plain bubble
A greeting bubble with your message
The Zoho SalesIQ chat opens when they click the pet
Unread messages shown on the pet while the chat is closed

Questions

Do I need a paid Zoho SalesIQ plan?

No. Chatmello uses SalesIQ's standard JavaScript API.

SalesIQ allows a custom sticker. Why use Chatmello?

A sticker is a still image. Chatmello adds an animated character that greets visitors and reacts, without code.

Do Zobot and my SalesIQ routing still work?

Yes. Chatmello only replaces the button; everything inside SalesIQ stays the same.

Does the pet show unread messages for SalesIQ?

No. SalesIQ doesn't report unread messages to Chatmello.

Can I show the pet on some pages only?

Yes. In Chatmello's settings, show it only on pages you list, or everywhere except some.

Does it work on mobile?

Yes. If you hide SalesIQ on mobile browsers, turn on "Hide on phones" in Chatmello too.

Will it slow down my website?

No. The script is about 12 KB, loads in the background, and only fetches the files your pet needs.

Is there a free plan?

Yes: one website, every character and every chat tool, free forever.

Give Zoho SalesIQ a face

Free for one website. Pick a character, choose your colors, paste one line of code.

Create your pet free